1go Terms & Conditions — Everything You Need to Know About Your Rights and Responsibilities

1go An internationally licensed online betting and gaming platform that operates in select countries worldwide. Users in Bangladesh access this platform at their own discretion and are solely responsible for complying with the applicable laws of their country.

The right to modify these terms and conditions at any time 1go retains. In the event of changes, notice will be given via registered email or on the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

1goTo register on -, the following conditions must be met:

• You must be at least 18 years must be.
• Each individual may only One account can be created.
• All information provided during registration must be truthful and accurate.
• Only one person's name and identity may be associated with a single account.
• Completing the KYC (Know Your Customer) verification process is mandatory.

After registration, you are responsible for keeping your account password and login credentials secure. If you notice any suspicious activity, contact the support team immediately.

1go Accepts deposits via mobile banking, bank transfer, and approved e-wallets.

• The minimum deposit amount is set at the rate displayed on the platform.
• Deposits are generally credited to your account instantly.
• If there is a delay for any reason, contact the support team with your transaction reference.
• Only your own payment methods are permitted for transactions.
• Depositing from a third-party account is strictly prohibited.

The following conditions apply when withdrawing winnings:

• KYC verification must be completed before submitting a withdrawal request.
• The withdrawal method must match the method used for the original deposit.
• To withdraw winnings earned from a bonus, you must first complete the required wagering.
• Standard withdrawals are processed within 30 minutes to 24 hours.
• VIP members enjoy priority access to faster withdrawals.
• Withdrawals may be on hold until verification is complete.

1goThe key rules governing bonuses and promotions on - are outlined below:

• Each bonus has its own wagering requirements. Please read the terms before claiming any bonus.
• One welcome bonus applies per account, per device, and per IP address.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements are met.
• If fraud or abuse of bonuses is suspected, the bonus may be cancelled and the account suspended.
• Free spin bonuses are valid on designated games only.

Bonus offers are generally valid for 7–30 days. Any unused bonus will be automatically removed once the period expires.

The following rules must be followed to participate in Sports Betting and casino games:

• Once a bet is confirmed, it cannot be changed or cancelled (except in certain exceptional cases).
• The cashout option may be used when available, though it is not offered on all events.
• The right to void bets placed at incorrect odds due to technical errors 1go retains.
• In Live Casino, the dealer's decision is final.
• Any attempt at match fixing or gaining unfair advantages will result in bet cancellation and account suspension.

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Creating or using multiple accounts.
• Deliberate betting strategies designed to abuse bonus offers (bonus hunting).
• Attempting to launder money or process illegal funds.
• Using software or automated methods (bots) to play.
• Attempting unauthorized access to another member's account.
• Operating an account on behalf of a person under 18 years of age.
• Using a third-party payment method.

1go reserves the right to suspend or permanently close an account under the following circumstances:

• Upon evidence of a terms violation.
• If KYC verification has not been completed.
• Upon detection of suspicious or unusual transaction activity.
• By order of a court or regulatory authority.
• Upon a member's own self-exclusion request.

Members may close their account at any time. Please withdraw your balance via a verified method before closing.

1go strongly believes in responsible gaming. The following tools are available to all members:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a daily time limit for how long you play.
• Reality Check: Periodic reminder notifications to help you stay on track.
• Cooling-Off Period: A gaming break of 24 hours to 6 weeks.
• Self-Exclusion: The option to close your account for anywhere from 6 months to permanently.

If you have a complaint or dispute regarding any matter, please first 1goContact the - support team directly. We always strive to resolve any issues in a friendly and amicable manner.

• Disputes must be raised within 30 days of the relevant incident.
• If you are not satisfied with the support team's resolution, you may escalate your case to a third-party mediator.
• These terms and conditions are governed by international gaming laws.
• The right to review transactions resulting from incorrect odds or technical errors 1go retains.

The Bengali translation of these terms is provided for informational purposes only. In the event of any conflict, the original English version shall prevail.